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AED Maintenance & Testing

AED Monitoring & Maintenance

Our Monitoring & Maintenance service helps keep your AEDs supported and ready for use year-round. With daily remote status checks and scheduled servicing, we take care of the upkeep, replace consumables when required, and maintain clear records so you always know your equipment is in good working order.

What’s Included?

  • Daily remote status and fault monitoring through the 4G-enabled unit
  • Scheduled on-site servicing to check the device and support overall readiness
  • Pad and battery replacements included when required
  • Unit reset after any use, with all consumables replaced
  • Digital service records available for internal reporting

the benefits you get

  • Confidence your AED is monitored every day
  • Clear documentation for insurance and internal reporting
  • Early issue detection that reduces downtime and surprises
  • Fast response after any activation
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Key Features

Our Monitoring & Maintenance service pairs daily system checks with scheduled technician visits, giving you clear visibility over your AEDs and dependable support year-round.

Daily Status Monitoring

Your AED sends automatic daily updates so we can see that it is ready for use and identify any issues early.

Digital Record Keeping

All checks and service actions are logged and stored securely, with simple reports available when you need them.

Live Alerts

We receive an alert if the AED is removed from its cabinet or activated, allowing us to respond quickly.

Replacement Management

Pad and battery replacements are supplied and installed as needed to keep your AED operational.

Questions? You Need Answer

Have questions or need clarification? We’re here to help. Our dedicated support team is ready to provide you with the answers you need. Whether you’re curious about our services, need assistance with a product, or have any other inquiries?
Who is required to have an AED in South Australia?

According to publicly available SA Health information, new AED requirements apply to a range of South Australian workplaces from January 2026. Many commercial, multi-storey, and public-facing sites are included.

SafePulse does not provide legal advice, however we can review your site details and give guidance based on the public criteria shared by SA Health. If you need legal confirmation for your business, it is best to speak with a property or legal professional.

Compliance depends on factors such as your building size, floor layout, and public accessibility. We can review your property details and compare them with the public SA Health guidance to help you understand what may be required.

For formal legal confirmation of compliance, we recommend seeking independent legal advice.

Our installation service covers everything needed to get your AED set up and ready for use. This includes cabinet mounting, green AED signage, placement guidance based on industry best practice, and registration of your unit with the SA Ambulance Service AED Registry.

You also receive a maintenance plan to keep the unit operational and monitored.

AEDs need periodic checks and replacement of pads and batteries to stay in working condition. Manufacturer instructions and general industry practice recommend routine servicing and awareness of expiry dates.

With SafePulse’s 4G-connected units, daily status and fault reporting is handled automatically. Our maintenance service includes replacing consumables when needed, responding to alerts, and resetting the unit after any use.

If your AED is activated, we will receive an alert through the 4G monitoring system and get in touch with you. We will attend to the unit, replace any used consumables, check for fault codes, and reset the device so it is ready for use again.

Call-out fees may apply for the visit, and all consumables are covered if you are on an active maintenance plan.

Yes. We work with landlords, property managers, corporates, and organisations that oversee many buildings.

We can assess your entire portfolio using SA Health’s public guidance, coordinate installations across sites, manage scheduling with tenants, and handle ongoing maintenance for each location.

Ready to Protect Your Workplace?

Ready to Protect Your Workplace?

Make sure your workplace is equipped and ready when it matters. From choosing the right unit to installation and maintenance, SafePulse takes care of everything for you.

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